Returns
We are unable to accept returns on any products.
Only in exceptional cases where the garment gets damaged in transit or a wrong order is delivered, a ‘return’ request along with photograph of damaged product(s) at customercare@bharatreshma.com can be sent.
The request will be reviewed at our end and communicated to you via email. Upon authorization of returns, we will gladly offer you an exchange or refund.
Items that may have been damaged, defective or sent by error will be fully refunded.
Cancellation & Refund Policy
You may cancel an order within 24 hours after placing it. No cancellations beyond 24 hours will be entertained barring extenuating circumstances (i.e. National Holiday). Any accepted cancellation beyond 24 hours will be exclusively at the discretion of www.bharatreshma.com.
A cancelled order will result in a credit to the users credit card/account. Refunds will be processed in a form of credit to their Credit Card / Net Banking / Debit Card Account within 7 business days.
Alterations
All alterations have a minimum lead-time of 12 – 20 days depending on the extent of alteration required.
www.bharatreshma.com takes 4 days to confirm the alteration after receiving a request. An alteration request is considered confirmed only when bharatreshma.com approves it.
Wholesale Enquiries & Orders
Please contact us on customercare@bharatreshma.com if you have any wholesale requests.